Nach Neuinstallation leeres Alarmfenster


#1

Hi,

hab nach der Neuinstallation der aktuellen Versin ein komplett leeres Fenster im Alarmfall. Die Konfigs hab ich alle neu gemacht. Leider weiß ich nicht woran es liegen könnte.
Kann mir hier jemand helfen?

Vielen Dank!

Matze


#2

Was sagen denn die logfiles?


#3

Die Dateien alarmtext.txt und die .xml Datei bringen die Ergebnisse, nur das Fenster zeigt wie gesagt nichts an. Hatte das Problem schon mal, kann mich aber nicht mehr erinnern wie ich das gelöst habe.

WinUI:

FINE;2017-08-19 23:05:11,081;BackendConfigurator;Backend configuration successfully loaded.
INFO;2017-08-19 23:05:18,670;App;The UI-configuration was successfully loaded.
FINE;2017-08-19 23:05:30,240;WidgetManager;Initializing widget ‘OperationWidget’…
FINE;2017-08-19 23:05:30,350;WidgetManager;Initialization of widget ‘OperationWidget’ succeeded.
INFO;2017-08-19 23:42:33,377;MainWindowViewModel;Operation with Id ‘15’ was acknowledged.

Service:

INFO;2017-08-19 23:40:55,202;AlarmWorkflowServiceManager;Starting service manager and hosting all services…
FINE;2017-08-19 23:40:55,247;BackendConfigurator;Backend configuration successfully loaded.
INFO;2017-08-19 23:40:55,269;AlarmWorkflowServiceManager;Hosting service SystemServiceInternal…
FINE;2017-08-19 23:40:55,274;DatabaseChecker;Attempting to connect to configured database server to check if it’s online…
FINE;2017-08-19 23:40:59,045;DatabaseChecker;Check successful, database is online!
INFO;2017-08-19 23:40:59,046;AlarmWorkflowServiceManager;Service hosted in 3775 milliseconds.
INFO;2017-08-19 23:40:59,047;AlarmWorkflowServiceManager;Hosting service SettingsServiceInternal…
DEBUG;2017-08-19 23:40:59,104;SettingsCollection;Finished scan of setting definitions in 51 milliseconds.
DEBUG;2017-08-19 23:40:59,124;SettingsCollection;Finished scan of setting display configurations in 18 milliseconds.
INFO;2017-08-19 23:40:59,125;AlarmWorkflowServiceManager;Service hosted in 76 milliseconds.
INFO;2017-08-19 23:40:59,126;AlarmWorkflowServiceManager;Hosting service SettingsService…
INFO;2017-08-19 23:40:59,196;AlarmWorkflowServiceManager;Service hosted in 69 milliseconds.
INFO;2017-08-19 23:40:59,198;AlarmWorkflowServiceManager;Hosting service EngineServiceInternal…
INFO;2017-08-19 23:40:59,199;AlarmWorkflowServiceManager;Service hosted in 0 milliseconds.
INFO;2017-08-19 23:40:59,201;AlarmWorkflowServiceManager;Hosting service OperationServiceInternal…
INFO;2017-08-19 23:40:59,202;AlarmWorkflowServiceManager;Service hosted in 0 milliseconds.
INFO;2017-08-19 23:40:59,204;AlarmWorkflowServiceManager;Hosting service OperationService…
INFO;2017-08-19 23:40:59,208;AlarmWorkflowServiceManager;Service hosted in 3 milliseconds.
INFO;2017-08-19 23:40:59,209;AlarmWorkflowServiceManager;Hosting service AddressingServiceInternal…
INFO;2017-08-19 23:40:59,210;AlarmWorkflowServiceManager;Service hosted in 0 milliseconds.
INFO;2017-08-19 23:40:59,210;AlarmWorkflowServiceManager;Hosting service AddressingService…
INFO;2017-08-19 23:40:59,213;AlarmWorkflowServiceManager;Service hosted in 1 milliseconds.
INFO;2017-08-19 23:40:59,214;AlarmWorkflowServiceManager;Hosting service EmkServiceInternal…
INFO;2017-08-19 23:40:59,215;AlarmWorkflowServiceManager;Service hosted in 0 milliseconds.
INFO;2017-08-19 23:40:59,215;AlarmWorkflowServiceManager;Hosting service EmkService…
INFO;2017-08-19 23:40:59,218;AlarmWorkflowServiceManager;Service hosted in 1 milliseconds.
INFO;2017-08-19 23:40:59,219;AlarmWorkflowServiceManager;Hosting service DispositioningServiceInternal…
INFO;2017-08-19 23:40:59,220;AlarmWorkflowServiceManager;Service hosted in 0 milliseconds.
INFO;2017-08-19 23:40:59,220;AlarmWorkflowServiceManager;Hosting service DispositioningService…
INFO;2017-08-19 23:40:59,224;AlarmWorkflowServiceManager;Service hosted in 2 milliseconds.
INFO;2017-08-19 23:40:59,224;AlarmWorkflowServiceManager;Hosting service FileTransferServiceInternal…
INFO;2017-08-19 23:40:59,225;AlarmWorkflowServiceManager;Service hosted in 0 milliseconds.
INFO;2017-08-19 23:40:59,226;AlarmWorkflowServiceManager;Hosting service FileTransferService…
INFO;2017-08-19 23:40:59,229;AlarmWorkflowServiceManager;Service hosted in 2 milliseconds.
INFO;2017-08-19 23:40:59,256;AlarmWorkflowEngine;Starting Engine…
INFO;2017-08-19 23:40:59,424;AlarmWorkflowEngine;Enabling alarm source ‘FaxAlarmSource’…
INFO;2017-08-19 23:40:59,425;AlarmWorkflowEngine;Alarm source ‘FaxAlarmSource’ enabled.
INFO;2017-08-19 23:40:59,431;JobManager;Initializing job type ‘eAlarm’…
INFO;2017-08-19 23:40:59,432;JobManager;Job type ‘eAlarm’ initialization successful.
INFO;2017-08-19 23:40:59,433;JobManager;Initializing job type ‘Geocoding’…
INFO;2017-08-19 23:40:59,437;JobManager;Job type ‘Geocoding’ initialization successful.
INFO;2017-08-19 23:40:59,438;JobManager;Initializing job type ‘MailingJob’…
ERROR;2017-08-19 23:40:59,453;JobManager;An error occurred while initializing job type ‘MailingJob’. The error message was: Die angegebene Zeichenfolge besitzt nicht das für eine E-Mail-Adresse erforderliche Format.
FATAL;2017-08-19 23:40:59,455;JobManager;Die angegebene Zeichenfolge besitzt nicht das für eine E-Mail-Adresse erforderliche Format.
System.FormatException: Die angegebene Zeichenfolge besitzt nicht das für eine E-Mail-Adresse erforderliche Format.
bei System.Net.Mail.MailAddressParser.ParseAddress(String data, Boolean expectMultipleAddresses, Int32& index)
bei System.Net.Mail.MailAddressParser.ParseAddress(String data)
bei System.Net.Mail.MailAddress…ctor(String address, String displayName, Encoding displayNameEncoding)
bei AlarmWorkflow.Job.MailingJob.Helpers.ParseAddress(String address)
bei AlarmWorkflow.Job.MailingJob.MailingJob.AlarmWorkflow.BackendService.EngineContracts.IJob.Initialize(IServiceProvider serviceProvider)
bei AlarmWorkflow.BackendService.Engine.JobManager.InitializeJob(IJob job)
INFO;2017-08-19 23:40:59,459;JobManager;Initializing job type ‘OperationFileExporter’…
INFO;2017-08-19 23:40:59,460;JobManager;Job type ‘OperationFileExporter’ initialization successful.
INFO;2017-08-19 23:40:59,461;JobManager;Initializing job type ‘PushJob’…
INFO;2017-08-19 23:40:59,462;JobManager;Job type ‘PushJob’ initialization successful.
INFO;2017-08-19 23:40:59,463;AlarmWorkflowEngine;Initializing Alarmsource ‘FaxAlarmSource’…
FINE;2017-08-19 23:40:59,470;FaxAlarmSource;Using directory ‘C:\Fax’ for incoming faxes.
FINE;2017-08-19 23:40:59,471;FaxAlarmSource;Using directory ‘C:\Fax\Analysis’ for analyzed faxes.
FINE;2017-08-19 23:40:59,472;FaxAlarmSource;Using directory ‘C:\Fax\Archive’ for archived faxes.
INFO;2017-08-19 23:40:59,476;FaxAlarmSource;Using OCR software ‘TesseractOcrSoftware’.
FINE;2017-08-19 23:40:59,479;FaxAlarmSource;Using parser ‘AlarmWorkflow.Parser.Library.IlsBambergForchheimParser’.
INFO;2017-08-19 23:40:59,481;AlarmWorkflowEngine;Starting Alarmsource ‘FaxAlarmSource’.
INFO;2017-08-19 23:40:59,482;AlarmWorkflowEngine;Engine started successfully.
DEBUG;2017-08-19 23:40:59,491;AddressBook;Begin scanning address book contents…
DEBUG;2017-08-19 23:40:59,495;AddressBook;Address book scan finished. Entries found: 2.
INFO;2017-08-19 23:40:59,503;AlarmWorkflowServiceManager;Service manager started. Hosted 8 internal and 6 exposed services.
FINE;2017-08-19 23:41:43,495;FaxAlarmSource;Processing ‘1’ new faxes…
FINE;2017-08-19 23:41:43,510;FaxAlarmSource;Begin parsing of fax ‘C:\Fax\Archive\201708192341435049.tif’…
FINE;2017-08-19 23:41:44,363;ProcessWrapper;Starting program ‘C:\AlarmWorkFlow\tesseract\tesseract.exe’ with arguments ‘“C:\Fax\Archive\201708192341435049.tif” “C:\Fax\Analysis\201708192341435049” -psm 6 quiet’…
ERROR;2017-08-19 23:41:45,249;ProcessWrapper;Process error event: Tesseract Open Source OCR Engine v3.02 with Leptonica
ERROR;2017-08-19 23:41:45,250;ProcessWrapper;Process error event: TIFFReadDirectory: Warning, TIFFstream: invalid TIFF directory; tags are not sorted in ascending order.
ERROR;2017-08-19 23:41:45,252;ProcessWrapper;Process error event: TIFFReadDirectory: Warning, TIFFstream: unknown field with tag 32928 (0x80a0) encountered.
ERROR;2017-08-19 23:41:45,253;ProcessWrapper;Process error event: TIFFReadDirectory: Warning, TIFFstream: unknown field with tag 1 (0x1) encountered.
ERROR;2017-08-19 23:41:45,254;ProcessWrapper;Process error event: TIFFstream: Warning, incorrect count for field “DocumentName” (0, expecting 1); tag ignored.
ERROR;2017-08-19 23:41:45,255;ProcessWrapper;Process error event: TIFFstream: Warning, incorrect count for field “Tag 32928” (0, expecting 1); tag ignored.
ERROR;2017-08-19 23:41:45,282;ProcessWrapper;Process error event: TIFFReadDirectory: Warning, TIFFstream: invalid TIFF directory; tags are not sorted in ascending order.
ERROR;2017-08-19 23:41:45,282;ProcessWrapper;Process error event: TIFFReadDirectory: Warning, TIFFstream: unknown field with tag 32928 (0x80a0) encountered.
ERROR;2017-08-19 23:41:45,283;ProcessWrapper;Process error event: TIFFReadDirectory: Warning, TIFFstream: unknown field with tag 1 (0x1) encountered.
ERROR;2017-08-19 23:41:45,284;ProcessWrapper;Process error event: TIFFstream: Warning, incorrect count for field “DocumentName” (0, expecting 1); tag ignored.
ERROR;2017-08-19 23:41:45,284;ProcessWrapper;Process error event: TIFFstream: Warning, incorrect count for field “Tag 32928” (0, expecting 1); tag ignored.
ERROR;2017-08-19 23:41:45,285;ProcessWrapper;Process error event: Fax3Decode1D: Warning, TIFFstream: Premature EOL at line 2319 of strip 0 (got 0, expected 1728).
ERROR;2017-08-19 23:41:45,286;ProcessWrapper;Process error event: TIFFReadDirectory: Warning, TIFFstream: invalid TIFF directory; tags are not sorted in ascending order.
ERROR;2017-08-19 23:41:45,286;ProcessWrapper;Process error event: TIFFReadDirectory: Warning, TIFFstream: unknown field with tag 32928 (0x80a0) encountered.
ERROR;2017-08-19 23:41:45,287;ProcessWrapper;Process error event: TIFFReadDirectory: Warning, TIFFstream: unknown field with tag 1 (0x1) encountered.
ERROR;2017-08-19 23:41:45,287;ProcessWrapper;Process error event: TIFFstream: Warning, incorrect count for field “DocumentName” (0, expecting 1); tag ignored.
ERROR;2017-08-19 23:41:45,288;ProcessWrapper;Process error event: TIFFstream: Warning, incorrect count for field “Tag 32928” (0, expecting 1); tag ignored.
ERROR;2017-08-19 23:41:45,289;ProcessWrapper;Process error event: Fax3Decode1D: Warning, TIFFstream: Premature EOL at line 2319 of strip 0 (got 0, expected 1728).
FINE;2017-08-19 23:41:45,291;FaxAlarmSource;Finished parsing in ‘1778’ milliseconds.
FINE;2017-08-19 23:41:45,296;FaxAlarmSource;Begin parsing incoming operation…
FINE;2017-08-19 23:41:45,312;FaxAlarmSource;Operation parsed in ‘11’ milliseconds.
INFO;2017-08-19 23:41:45,315;AlarmWorkflowEngine;Received operation ‘(B 4.1 151015 919) 19.08.2017 23:41:45, Bahnhofstraße 14, 96103 Hallstadt’ by Alarm Source ‘FaxAlarmSource’.
INFO;2017-08-19 23:41:45,320;JobManager;Beginning execution of async job ‘eAlarm’ in phase ‘OnOperationSurfaced’…
INFO;2017-08-19 23:41:45,321;JobManager;Beginning execution of sync job ‘Geocoding’ in phase ‘OnOperationSurfaced’…
FINE;2017-08-19 23:41:45,359;JobManager;Finished execution of job ‘eAlarm’.
FINE;2017-08-19 23:41:45,975;JobManager;Finished execution of job ‘Geocoding’.
INFO;2017-08-19 23:41:45,979;JobManager;Beginning execution of sync job ‘OperationFileExporter’ in phase ‘OnOperationSurfaced’…
FINE;2017-08-19 23:41:45,982;JobManager;Finished execution of job ‘OperationFileExporter’.
INFO;2017-08-19 23:41:45,985;JobManager;Beginning execution of sync job ‘PushJob’ in phase ‘OnOperationSurfaced’…
FINE;2017-08-19 23:41:45,988;JobManager;Finished execution of job ‘PushJob’.
INFO;2017-08-19 23:41:46,469;AlarmWorkflowEngine;Stored operation with ID ‘15’.
INFO;2017-08-19 23:41:46,470;JobManager;Beginning execution of async job ‘eAlarm’ in phase ‘AfterOperationStored’…
INFO;2017-08-19 23:41:46,470;JobManager;Beginning execution of sync job ‘Geocoding’ in phase ‘AfterOperationStored’…
FINE;2017-08-19 23:41:46,471;JobManager;Finished execution of job ‘Geocoding’.
INFO;2017-08-19 23:41:46,472;JobManager;Beginning execution of sync job ‘OperationFileExporter’ in phase ‘AfterOperationStored’…
FINE;2017-08-19 23:41:46,501;JobManager;Finished execution of job ‘OperationFileExporter’.
INFO;2017-08-19 23:41:46,502;JobManager;Beginning execution of sync job ‘PushJob’ in phase ‘AfterOperationStored’…
FINE;2017-08-19 23:41:46,505;JobManager;Finished execution of job ‘PushJob’.
INFO;2017-08-19 23:41:46,508;AlarmWorkflowEngine;Finished handling operation with ID ‘15’.
FINE;2017-08-19 23:41:46,510;FaxAlarmSource;Processing finished.
FINE;2017-08-19 23:41:46,964;JobManager;Finished execution of job ‘eAlarm’.


#4

Offensichtlich hängt es mit der Reihenfolge des Speicherns ab. Ich AWF komplett neu installiert, dann hats funktioniert, ich hab alles gesehen.
Hab dann das GoogleMaps Widget abgeschaltet und gespeichert, Alarm ausgeführt, dann war es wie erwartet weg. Danach wollte ich es wieder sehen (Widget angehackt und gespeichert und Service neu gestartet) dann kam es nicht wieder.
Alle Widgets deaktivert, gespeichert und Service neugestartet, wie erwartet alle weg. Danach wieder alles angehackt, gespeichert und neugestartet, blieb alles verschwunden.

Vielleicht hilft euch das weiter? Jetzt muss ich schauen dass ich alles wieder her bekomme. Also nochmal neu installieren :slight_smile:


#5

So nächster Hinweis, nach dem Umbenennen der Datei CustomOperationViewer.layout im Ordner C:\ProgramData\OpenFireSource\AlarmWorkflow in *.layout.alt kommen die Widgeds wieder. Die Datei leg ich mal in den Briefkasten für euch zum anschauen.


#6

GELÖST als Workaround

Wenn bei Alarm kein Widget mehr angezeigt wird:

  1. Alarmanzeige schließen
  2. Im Verzeichnis C:\ProgramData\OpenFireSource\AlarmWorkflow die Datei CustomOperationViewer.layout entfernen (umbenennen z. B. ind CustomOperationViewer.layout.alt)
  3. Im Konfigurationseditor den Service Stoppen, deinstallieren und wieder installieren, Service starten
  4. Alarmanzeige starten
  5. Alarm auslösen
  6. Alarmanzeige einstellen und konfigurieren
  7. Kopie von CustomOperationViewer.layout erstellen (z. B. CustomOperationViewer.layout.save)

Glücklich sein :slight_smile: